Our Formula

Since 2005, our high-performance executive clients have helped Red Butler continuously improve our service model. Today our clients enjoy the service quality of an experienced in-house executive support team for less than the cost of one additional hire.

Professional Support

Professional Support

Your Red Butler Dedicated Account Manager (DAM) — an in office employee that you have direct access to and who delivers results by leveraging the entire Red Butler administrative team.

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You

& Your Team

Team Virtual Assistant
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Alex Yang, Dedicated Account Manager (DAM)

Alex is one of our full time Dedicated Account Managers who takes personal responsibility for the quality of your Red Butler service experience. As your DAM, Alex will call you to set up your preferences, integrate with your cloud services and identify strategic tasks that you can delegate to us.

Dedicated Assistant

Karen DelTessa, Red Butler Admin (RBA)

Karen has been an executive assistant for over 8 years and is based out of New York, NY. As a vetted and trained RBA, Karen is ready to apply her professional experience and skill set to get hands-on, accelerating your productivity. A great all-around admin and graduate of NYU, Karen also has special expertise in online research, Excel and PowerPoint.

Travel Experts

Paul Diaz, Director of Travel (DOT)

Paul is one of our travel agents who has been around the world and speaks 4 languages - he's been with Red Butler for 4 years. Any travel requests that you submit go through a rigorous process lead by Paul to ensure the best price, quality and overall experience.

Red Butler Privileges

Sarah Van, Director of Privileges (DOP)

Sarah has cultivated hundreds of special perks with restaurants, hotels and businesses around the globe, she's been with Red Butler for over 3 years. Whether you are traveling abroad, exploring your city or entertaining friends, expect the special treatment.

Responsive, consistent and accountable.

Trust Ranked Transactions

Trust-Ranked Transactions

Red Butler takes proactive responsibility for building trust by ranking the strategic impact of every request submitted by you and your team. Here’s a look at one company’s Red Butler requests and how we score them in our transaction analysis system.

Meaningful delegation happens when trust is strong

Trust

1
Request
Book doctor’s appointments for all family members.
Type
Scheduling

Trust

2
Request
Book the two best seats for opening game, $150 max each.
Type
Ticketing / Entertainment

Trust

3
Request
Need quotes for replacement duplex network printer.
Type
Purchase

Trust

4
Request
Book international 5-city itinerary for C-level execs.
Type
Travel

Trust

5
Request
Place job posting, pre-screen candidates, present top 5.
Type
Research

Monthly Average

Trust Score
5.6
Requests Used
5
Hours Saved
9.5
Licensed Travel Experts

Licensed Travel Experts

Red Butler combines the flexibility and global executive concierge services of a travel agency with Internet-competitive fares and rates.

Executive travel is more complex than point-and-click.

Red Butler

Benedict Kwaku

Head of Product

Ben is Head of Product and advises all startups that join the accelerator he works for in New York. He travels from New York to San Francisco twice a week. Ben's mandate for his Red Butler admin: access to flexible fares, keeping costs down and earning him miles for all of his flights.

Before Red Butler

Travel
LAX to JFK
Scheduling
Uses Hipmunk and Kayak to buy flights
Changes
Ben books his flight at full fare. Due to a scheduling conflict, he has to call Orbitz, pay penalties and waits on hold to modify.
Ben's Time
55 minutes

After Red Butler

Travel
LAX to JFK
Scheduling
Submits a request to Red Butler
Changes
We book the best priced flights, earn him double miles and if a change is required, we call and handle all of the changes.
Ben's Time
4 minutes
Exclusive Privileges

Exclusive Privileges

Red Butler’s industry-leading Privileges give clients exclusive access to upgrades, discounts and experiences with thousands of partner restaurants, hotels and businesses.

Hard work should have its rewards

Brands

Hotels/Resorts
Ritz Carlton
The Standard
W Hotels
The Westin
Anantara Global
Omni Hotels
A Loft
Sheraton
Restaurants
Katsuya
Buddakhan
Yamashiro
Mastros
Nobu
Flemings
STK
The Bazaar
Lifestyle
Equinox
Yoga Works
Hertz Car Rental
Uber
Starwood
sbe Entertainment
GHA Alliance
Grasshopper

Privileges

Upgrades
Hotel Room
Presale Access
Bypass Lines
Seat Preference
Vehicle Category
Entertainment
Bottle Service
Airport Lounge
Discounts
First month free
No Startup fees
Up to 30% off
Monthly Discount
Welcome Appetizer
Glass of Wine
Hotel Rack Rates
Corporate Rates
Special Experiences
Greeting from the Chef
Tour of the Property
Backstage Access
Private Events
Personal Greeting
Welcome Amenity
Meet the Owner
Behind the Scenes
Scalable Resources

Scalable Resources

Red Butler offers monthly plans that scale to the right number of hours for your business—supporting your working teams from one to 1,000. Crunch time? You’re covered.

Flexibility matching need with time.

No Contracts
Flexible terms that allow you to add more hours or cancel services at anytime with no penalty.
No Hidden Fees
Pay for hours, that's it. There are no other fees or surcharges. Unlock all our features for one price.
Upgrade
Add more time when you need it, we'll bump up your hours instantly and update your monthly fee.
Downgrade
Decrease your number of hours. At your next renewal, we'll reduce your hours and your monthly fee.
Account Sharing
Share your time with up to 50 team members. Allocate a specific amount to each user or share from a pool.
Custom Programs
We can support up to 1,000 users instantly or create customized programs to meet your specific needs.
Tech For Teams

Technology for Teams

We can launch a custom, co-branded Productivity Portal supporting 1,000 people in less that 24 hours. Use your company email to log in and let the productivity gains begin.

Powerful cloud based productivity.

Personal Account
Personal Account

Red Butler has been providing services to power users, executives and industry leaders since 2005. We're a proven solution for individuals looking to turbo charge their productivity by delegating strategic tasks to our team. Create a personal relationship with your Dedicated Account Manager and start delegating.

Productivity Portal
Productivity Portal

You can select to have a Productivity Portal created for your company that enables you to share your hours with up to 50 users. Divide time evenly among your team, or place caps on individuals or specific departments. Access all metrics and reporting to track your company's productivity.

Customized Concierge Services
Custom Solutions

No two companies are the same. If you have over 50 users, Red Butler can establish a customized solution to meet your program's objectives. We are capable of building out ground up solutions, offering on-site services or integrating our platforms through a variety of available APIs.

Anytime Anywhere

Anytime, Anywhere

Easy set-up. Real-time metrics. Staff hours coverage in your time zone (6am to 6pm PST). And request communications matched to your personal style: call, email, text or log-in to Red Butler.

Making productivity work

Personal Assistant

Eric Rosenthal

VP of Business Development

Eric is responsible for establishing relationships with hundreds of prospective clients. He travels around the world attending various conferences for his industry. Eric has been a client of Red Butler since 2009 and prefers submitting his requests using his mobile device.

Text
I'm a big texter. It's fast and easy for small tasks and quick updates like calendar entries.
Email
I tend to start sending out my requests on Sunday nights in preparation for a busy week ahead.
Portal
I check my Portal to confirm my total hours saved. It helps me justify my Red Butler expense.
Global Concierge

Jessica Chang

Chief Marketing Officer

Jessica works for a Fortune100 financial institution and jumps from London to New York every two weeks. She's always on the go and relies on Red Butler strategically to do tremendous amount of online research and tactically to manage her online calendar.

Email
I'm one of the few people that still owns a Blackberry. Email is fast and I get my confirmations instantly.
Portal
I love logging into the online Portal. I can submit my requests and track all of my trends and output.
Call
I'll just call my Dedicated Account Manager directly and let them know what I need.

Top 10 Requests