Here are a few useful answers to help make your decision as comfortable and informed as possible.
Each one of our plans include a certain number of hours you can use in a 30 day period. We deduct from your hours in 5 minute increments. You can view all deductions and even advise how much time you'd like us to use. Unused time does not roll over.
Included in all monthly plans is our Receptionist service. We'll provide you with a telephone number that you can share or forward to us. You can customize the greeting, voicemail and provide multiple numbers for us to transfer calls to.
At the Red10 plan and higher, Red Butler can manage your Calendar. Just email or copy (cc) your DAM on any meetings and they'll reach out to all parties, create the meeting and send out invitations. You can add additional calendars for $199 per month.
Based upon your needs and time zone, we'll assign a Dedicated Account Manager. Your DAM is a full time employee at Red Butler who has worked their way up to servicing the caliber of clients we attract. We only hire US based, college educated professionals.
Unlike regular tasks you might need help with from time to time, Recurring tasks happen repetitively. You can set up Recurring tasks daily, weekly, bi-monthly or monthly for data entry, client follow ups, document organization and more.
Red Butler utilizes industry standard 128 bit SSL encryption at rest and during transmission for all email and Dashboard communication. Every team member has gone through a 9 point check, including a background clearance.
Red Butler can easily integrate with the cloud-based productivity apps you depend on today: Calendars, DropBox, Google Docs, Evernote and others. Store contacts, logins and preferences in your virtual wallet.
We stand by our quality. Red Butler offers a 14 day money back guarantee. Plus, if you're not pleased with the quality of any request response, we'll return the points, simple. 100% guarantee across the board, no questions asked.
Our job is to make yours easier.
By now you probably have an idea about what plan you're interested in. If you don't, we highly recommend setting up an interview to get matched. It's a no pressure call and super helpful for all parties to see if we're a good match. Otherwise, our sign up process takes less than two minutes.
Once you complete your signup, your new Dedicated Account Manager (DAM) will reach out and schedule an on boarding call. During that call, you'll get better acquainted with our capabilities and your DAM will propose a plan on how to best utilize Red Butler.
We've built out our own proprietary Dashboard where you can store preferences, contacts, logins and more. Set your preferences and customize your experience. Our entire team will adapt to your needs, so the more you share the faster and better your experience will be.
Once we have everything in order and your Receptionist and Calendar are set up, it's time to start saving time and monitoring your productivity. You can view request history, time deductions, hours saved, days gained and more. Plus, you can share your hours with authorized users.